Case studie

[In French] Comment la STO a-t-elle choisi d'intégrer le Demand-Responsive Transport à son offre de transport public?

[In French] Comment la STO a-t-elle choisi d'intégrer le Demand-Responsive Transport à son offre de transport public?

In Quebec, in areas close to the city of Gatineau, bus service is no longer adapted to the new travel patterns of its population. The Société de transport de l'Outaouais (STO) has undertaken to modernize its public transport offer to compensate for the lack of accessibility and frequency of its traditional bus fleet. Padam Mobility has extensive experience in the planning, implementation and launch of Demand-Responsive Transport services, particularly in sparsely populated areas. We have been working for several years to improve mobility in suburban and rural areas.

Faced with low-density demand (13 inhabitants/km2) and geographical constraints, how has the STO renewed its public transport offer?

Read this case study to find out how Padam Mobility supports the STO in :

  • Improve demand management across its vast territory.
  • Connect certain suburban areas.
  • Facilitate access to services for people with reduced mobility.
  • Control operating costs.

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Padam Mobility

As a key player in shared mobility, Padam Mobility meets the objectives of rebalancing the transport offer in sparsely populated areas and allows all users to move around with more freedom. The company designs and develops dynamic and intelligent Demand-Responsive Transport solutions (DRT and Paratransit) based on artificial intelligence:

Users book their rides in real time or in advance via an application, a website or a call centre.

Drivers follow the evolution of their itinerary which is optimised according to bookings.

Thanks to a dedicated management interface, transport operators can supervise operations and collect the data needed to continuously improve the service.