FLEX’HOP, Demand-Responsive Transport service in Strasbourg

Equipped with a fleet of 100% electric vehicles, the Flex’Hop Demand-Responsive Transport service reinforces the Strasbourg’s urban transport offer and the interurban bus services by offering a travel solution aimed at better serving peri-urban communities, facilitating travel on the outskirts and between communities not connected to the bus and tramway networks, and facilitating connection to the structural networks. Flex’Hop also makes it possible to optimise resources and rides and to provide accessible and reassuring booking tools for users. The service also saves a considerable amount of time when travelling within the Eurometropolis.

Initially tested in 13 rural and peri-urban municipalities in the western and south-western perimeter of the Eurometropolis, the service has been extended to 25 municipalities since 1st of March 2021. In February 2021, during the experimental phase, 1,300 to 1,400 people benefited from it each week.


This new innovative service will offer a flexible, fast and environmentally friendly service that will meet the mobility needs of the inhabitants and employees of the less densely populated areas of the conurbation, and will thus make it possible to link the suburbs to the suburbs, which is currently difficult with the network of classic bus lines.

Robert Hermann
President of the Strasbourg Eurometropolis